Docusign Products, An Overview

Docusign eSignature is the world’s number one way to sign documents electronically.

But did you know that Docusign also offers a suite of applications and integrations for automating and connecting the entire agreement process? This includes more than a dozen applications for electronic signature, document generation, contract lifecycle management, clickwrap agreements, guided forms, and more.

Docusign also has 400+ pre-built integrations with other applications, such as Salesforce, Microsoft, SAP, Google, Oracle,, and Workday.

And Docusign APIs allow developers to connect and extend electronic signature and other solutions with tools their organization already uses.

Keep reading for a full overview of the following Docusign products:

  • Electronic Signature
  • Contract Lifecycle Management
  • Document Generation
  • Contract Analytics
  • Payments
  • Clickwraps
  • Electronic Notarization
  • Admin Tools

Electronic signature  

An electronic signature is a symbol or other data in digital format that is attached to an electronic document and applied or adopted by a person with an intent to sign. Most often, e-signatures take the form of an image of a physical signature.

Customers use electronic signatures for non-disclosure agreements (NDAs), master service agreements (MSAs), purchase orders, vendor agreements, internal compliance forms, employment offer letters, W-4 and I-9 forms, and more.

Electronic signatures are legal and admissible in court for most businesses and transactions. Docusign electronic signatures can help organizations comply with the Electronic Signatures in Global and National Commerce (ESIGN) Act and the Uniform Electronic Transactions Act (UETA) in the United States. They can also help support compliance with the eIDAS act in the UK and European Union.

Contract lifecycle management 

While eSignature helps streamline the execution of a contract, the process before and after signature also involves manual processes that can benefit from digital transformation. Contract lifecycle management (CLM) refers to applications used for managing contracts from initiation through ongoing management and eventual renewal or termination. Docusign CLM allows organizations to streamline the entire contract lifecycle, with seamless document generation, automated contract workflows and a centralized repository so all contracts are stored in the same place.

Docusign CLM can help organizations:

  • Design and automate complex agreement processes to prevent delays from bottlenecks and manual handoffs. 
  • Expedite document preparation with a library of approved clauses and fallback options.
  • Track changes as documents pass from one recipient to the next throughout the negotiation.
  • Utilize flexible, configurable workflow tools and templates to automate complex routing processes for approvals, editing, and signature. 
  • Save time searching for documents with a centralized searchable repository for storage and organization.

In addition, integrations with other business platforms make it simple to import and populate data in your contracts, generate agreements and kick off workflows. 

Document generation 

Manually generating agreements for signature typically involves working across multiple systems and internal departments which is time consuming, slows down deals and introduces the opportunity for error. Copying and pasting data from paper or a separate software platform results in agreements that require additional formatting prior to being considered customer ready.

Docusign Gen for Salesforce allows sales teams to automatically generate agreements from Salesforce and sign them in Docusign eSignature for a seamless end-to-end agreement experience. Docusign Gen for Salesforce helps set up business rules to automatically include or exclude contract language based on deal size, product selection, country or other Salesforce data, so sales reps don’t have to figure out the right version of the contract to send.

Contract analytics

As businesses grow, so does the complexity of managing a portfolio of agreements. Limited visibility into agreements means exposure to risk, missing out on hidden opportunities, and the persistent challenge of answering legal and business questions in a timely fashion. Contract analytics powered by AI can dramatically accelerate contract search and review.

Docusign Insight provides powerful AI-driven analysis of agreements to help you analyze existing contracts to uncover organizational risks, obligations and opportunities. Insight enables teams to search agreements across the enterprise and leverage automated extraction policies to identify the clauses and terms needed to review. Insight’s customizable “views” provide side-by-side comparisons of key terms across selected agreements to quickly spot inconsistencies and opportunities. Conduct automated, in-depth risk analysis of completed contracts based on your legal and business policies and see results in an easy-to-understand risk scorecard. 

Electronic notarization

For situations where the identity of the signer has to be absolutely certain, signers can use Docusign Notary, a trusted way to remotely and electronically notarize agreements. It gives notaries public the tools they need to securely conduct remote online notarization (RON).

RON is the process of notarizing a document remotely through the use of electronic signature, identity verification, audio-visual and electronic notarial journal and record keeping technologies.

Rules for what types of online notarization is permissible vary by state, so be sure to confirm that RON is legally permissible where you plan to conduct the notarization before proceeding.

Capture consent, payments and more

Docusign offers additional products that can help organizations save time, reduce costs, and improve customer experience.

Docusign Payments allows you to collect and process payments during the signing process. Docusign supports major payment gateways including Stripe, Braintree and to give signers the ability to make payments with any major credit or debit card, Apple Pay, Android Pay and ACH (bank account).

Docusign Click is an easy-to-use, simple-to-deploy clickwrap solution that lets you capture customer consent to standard terms with a single click. Click allows you to securely and centrally store, search and manage clickwraps with a complete audit trail.

Docusign offers a range of methods to verify the identity of signers beyond just clicking on an emailed link. Docusign Identify options include SMS, phone, access code, knowledge-based authentication (KBA) and Docusign ID Verification. ID Verification enables customers to securely verify signers’ identities prior to accessing an agreement, for those agreements such as opening a bank account or signing new hire paperwork that require photo identification or another type of government ID.

Docusign Admin Tools helps IT administrators centrally manage Docusign eSignature across the enterprise–even across multiple accounts, domains and data centers around the globe. Compare settings across accounts, modify settings in bulk and efficiently add, update or close large numbers of user accounts at once. Control access to your organization’s eSignature accounts with SSO to ensure compliance with security and company policies, and automatically provision users.

Docusign Monitor provides an additional layer of security to help guard your critical agreements. Detect potential threats from outsiders or insiders with rules-based alerts, so you can respond quickly with decisive action to verified threats.

Industry-specific products like Rooms for Real Estate let buyers and sellers close home sales digitally. Docusign life sciences modules can help pharmaceutical and medical device companies simplify compliance with the FDA 21 CFR Part 11 requirements for electronic signature.

Learn more about Docusign Products.